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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will appear. It comprises comprehensive info about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive variety of tutorial video clips describing how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you searching for, have a glimpse at our extensive FAQ database, which contains questions asked by real people and offers practical solutions. We regulary update our Frequently Asked Questions section with new questions & answers in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be responded to in less than one hour (the average response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 76699

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com